If for any reason you receive your item and you are unhappy with it, please contact me within seven days and I will make every effort to resolve any problem. Returns are at your cost and no return postage costs will be refunded. The costs of your items will be refunded, if desired, on receipt of the returned goods. These goods must be returned to us as new, and within seven days of the initial contact made with me regarding the return.

We aim to process your order as swiftly as possible. If the item is in stock then it can be sent out immediately, but made to order designs will be completed and sent within 14 days.  The normal turnaround is 5-7 working days, but do allow up to the full 14, especially during busy periods.  If in the unlikely event that this may take longer than normal, we shall inform you immediately.  If you require your order for a specific date Please contact us and we will endeavour to meet your needs.

Currently we are shipping to the UK only.

European and Rest of the World option for international shipping will be a new feature added to this site soon.  

Delivery is charged at a flat rate of £3.95 per order.  Items are sent by Hermes Courier.