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Customer Support
We're Here to Help!
Fill out the form with any quarry on your mind and we'll get back to you as soon as possible.
Alternativly you can contact Via Email at moose.co@yahoo.com
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What is Moose & Co.?Moose & Co. is a family-run Welsh gift shop that focuses on providing unique gifts featuring Welsh tapestry, sayings, and quotes.
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What are the best-selling products at Moose & Co.?Our best-selling products include home decor items with Welsh tapestry designs, accessories, and gifts featuring Welsh sayings and quotes, perfect for the whole family.
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Can I find traditional Welsh Wool gifts at Moose & Co.?No, at present we do not offer a range of traditional Welsh wool gifts, you visit our website see our social media site.
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Do you offer customized gifts?Yes, we do, we can customize and personalize most of our gift ranges to the customers requirements
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What is the Welsh word for gifts?The most common used word you will see is Anrhegion, but different parts of Wales have different dialects
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What is the Welsh word for Cuddle?This has been a hot topick in Wales for many years, the most common word you will see is Cwtch, but this can also have the Cwtsh spelling.
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What does 'Carthen' mean in Welsh?'Carthen' is a Welsh word that typically means 'blanket,' but it can also translate to 'coarse cloth.' The Welsh language can be tricky, with some words having multiple meanings.
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Does Moose & Co. offer international shipping?Yes, we offer international shipping. Please contact us before placing an overseas order so we can find the best possible shipping price for you.
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What is Moose & Co.'s return policy?We accept returns within 14 days of purchase. Please notify us within 48 hours of receiving your order. Products must be in their original packaging and undamaged. If your product arrived damaged, please notify us within 24 hours of delivery and provide an image.
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What should I do if my order from Moose & Co. hasn't arrived?Since our products are handmade to order, there can be delays during high-demand periods. You will receive an email notification once your order is dispatched. If you have further questions, please contact us directly via phone or email.
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